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Myfamilysitters.com owners ("Myfamilysitters.com") are committed to protecting the
privacy of your information. We recognize that privacy is of utmost
importance, and operate this website with protecting your sensitive
personal information in mind. This privacy policy covers the service
offered at the Myfamilysitters.com
Website (the "Site") and outlines the type of information we collect,
its uses, and steps we take to safeguard it.
Information We Collect
Myfamilysitters.com is committed to helping match users who are seeking home or
care services ("Care Seekers") to users who are providers of home or
care services ("Care Providers"). Accordingly, we collect user
submitted personally identifying information and other information
specific to the services requested or provided. As part of providing
you our services, we may obtain personal information from the following
sources:
- Information you provide to us on forms that you enter on the
Site or that you provide to us in writing.
- Information we receive automatically when you visit our web
site. Please see "Cookies and other Technical Data" below.
The information we collect may include: first name, last name,
city/town, address, country, phone, email address and other
information specific to the service requested or provided. If you become a registered Care
Provider, we may collect your date of birth, gender, company
name (if applicable). If you are a company or
agency registering as a Care Provider, we may also collect information
about the company including the year established, and the
number of employees.
We use the information we obtain to develop and deliver our
services and to fulfill legal requirements. We limit the collection and
use of customer information to the minimum we require to deliver
superior service to our customers and to administer our business.
Providing your information is voluntary and you can always
choose not to provide it by choosing not to use our Site, services, or
features.
Cookies and Other Technical Data
Our web servers also use "cookies". A cookie is a small text file that
is stored on a user's computer. We use cookies to administer and
customize our service and to better understand, on an aggregate basis,
how users interact with our Site. If you choose to disable cookies, you
may not be able to use certain features of the Site. For example, we
require that you have cookies enabled to enroll in our service or to
log in to your account. We do not store any personally identifiable
information in cookies.
As is true of most web sites, when you visit our Site we gather
certain information automatically and store it in log files. We gather
technical information about your computer such as your IP address,
operating system, browser type, pages visited, manner of connection to
the Internet, and referring URL. We use this information in aggregate
to analyze trends and administer our service. The information that we
collect through log files is not tied to personally identifiable
information.
We also employ a third-party service provider to assist in
tracking site usage. This service provider uses cookies and "tracking
pixels" to collect information on our behalf about the pages you visit
while on our site. This service allows us to better administer the site
and our service. The data collected by this service provider does not
identify individual users and the analysis of this data is performed on
an aggregate basis.
We may use third-party advertising companies, such as Google, to serve or track ads on our web site and other web
sites. These companies may use non-personally identifiable information
about your visits to this and other web sites in order to measure
advertising effectiveness and to provide advertisements about goods and
services that may be of interest to you.
To find out more about the use of cookies and the information-gathering
practices and opt-out procedures of Google, please click here.
Third Party Information Sharing
The information collected by Myfamilysitters.com is used in the operation of the
Site, including the sharing of certain Care Seeker information with
prospective Care Providers and vice/versa. In addition, we may share
your personal information with third parties that offer related
products or services. However, we will only do so with your consent.
We do not share your personal information with other third
parties except as permitted or required by law or as described within
this privacy policy and including the following:
- In order to provide our services, we may share any of the
information we gather about you with agents and service providers to
perform functions on our behalf, such as to send email. In addition, address information may be shared
with a service provider to determine geographic information. These
service providers have access to personal information needed to
perform their functions, but may not use it for other purposes.
- We may disclose personal information about you to third
parties when we believe such disclosure is appropriate to comply with
a legal requirement, such as a law, regulation, court order, subpoena
or search warrant, or in the course of a legal proceeding. We may also
disclose personal information as we believe appropriate to enforce or
apply our rights under our agreements with customers, to protect the
rights, property or safety of Myfamilysitters.com, our customers and others,
including exchanging information for fraud protection and credit risk
reduction.
- If there is a change of control in Myfamilysitters.com's business
(whether by merger, sale, or otherwise), its customer information
could be sold as part of that transaction and your personally
identifying information potentially could be used by the purchaser.
However, if that business materially changes this statement or the
information-handling practices as described in this statement, you
will be notified by email and/or through a notice posted on our Site,
and you will have a choice as to whether your existing information is
used in a new manner.
Your Choices
Myfamilysitters.com provides users the ability to opt-out of receiving email
communications from us. If you wish to cease future communications, you
can opt-out by using the link on the bottom of an email that you
receive from Myfamilysitters.com or, if you are a registered member, by visiting
the Profile section of your account.
Myfamilysitters.com reserves the right to send you specific administrative
notices that are required by law, regulation, or as needed to service
your account. Administrative notices also include notifications of new
messages or job postings in your area and responses to jobs that you
have posted. You may not opt-out of receiving these administrative
emails.
Care Providers have the ability to suppress certain information,
such as their phone number(s), from displaying to Care Seekers. Care
Providers can set such preferences in the Profile section of their
account.
Your Access to Personally Identifiable Information
If your personally identifiable information changes, you may update
this information by logging into your account and accessing the
"Profile" section within "My Account". If you no longer wish to
participate in our service you may
contact us
and request that your account be closed.
How We Protect Your Information
Myfamilysitters.com is committed to earning and keeping your trust and we
understand the need to keep your information secure and private. As a
result we have implemented industry-recognized safeguards to protect
your information. These safeguards include:
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We use SSL (Secure Socket Layer), the industry standard method for
computers to communicate securely without risk of manipulation or
recipient impersonation. We utilize SSL in the online registration
process, in the login process, and in the account management section
of the Site.
- Myfamilysitters.com uses cryptographic technology to protect sensitive
information such as passwords.
Please remember that you also play a valuable role in data
security. You should never share your Myfamilysitters.com password with anyone. If
you feel your password has been compromised, you should change it
immediately by logging into your account and accessing the "Profile"
section within "My Account". After you have finished using our Site,
you should sign out of your Myfamilysitters.com account and exit your browser.
Privacy Policy Changes
This Privacy Policy may change, from time to time, due to changes on
our Site, legal developments, business factors and ever-changing
technology. Notifications to changes of our Privacy Policy will be
posted on our Site, and other places we deem appropriate so that you
are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We reserve the right to modify
this privacy statement at any time, so please review it frequently. If
we make material changes to this policy, we will notify you here, by
email, or by means of a notice on our home page.
Contact for Privacy Related Issues
If you have any questions on our Privacy Policy, you can contact us by using the form available in the
contact us page.
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